пятница, 7 декабря 2012 г.

houseofcshop

houseofcshop

We'll ship your order within 5 business days after your purchase. If you would like your parcel to be shipped with urgents, please contact me and i'll do my best to ship it a.s.a.p.


All packages will be shipped WITH track & trace. If you would like me to ship without track & trace, please let me know prior to your purchase and i will refund the shipping overage. The shipping costs at check out are based on packages up to 5 kilo with a box size of max 100 x 50 x 50 cm. If the weight of the package is more then 5 kilo we will contact you for the additional shipping costs (based on the shipping price with track & trace).


If your country is not mentioned in the pull down menu, please be so kind to contact me.


We can only refund damaged items which were shipped WITH track & trace (please send me pictures of the wrapping materials and damaged items within 2 days). We'll be happy to refund you after the reclaim has been processed and accepted.


Lost packages will only be refunded when they were shipped WITH track & trace. We will refund you after investigation.


We always recommend shipping with track & trace.


If you are not happy with your purchase please be so kind to let me know prior to leaving your feedback. We will find a happy solution. We accept returns, but all items must arrive back in the same condition as they were received (use the same packaging ect.). Please note that we do not cover the return shipping costs.


Yes you can. Please contact us within 7 days of delivery to inform us of the return of your order. We'll be happy to give you the return address. Return your order in the same condition and packaging (including bubble wrap protection) as you received it.


Buyers are responsible for return shipping costs. You can choose a carrier of your choice. Please provide us with a (return) tracking number within the next couple of days after contacting us.


Please note that if the item is not returned in its original condition, the buyer is responsible for any loss in value.


Original article and pictures take www.etsy.com site

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